Frequently Asked Questions

1. Are your products natural or organic?
Yes! All Magnolia Pine products are handcrafted in small batches using natural, vegan, and cruelty-free ingredients. We avoid synthetic dyes and harsh chemicals.

2. How long will it take to receive my order?
Orders typically ship within 3–5 business days. During peak sales (like Black Friday), please allow a few extra days for processing.

3. Do you accept returns or exchanges?
Due to the handmade and personal nature of our products, we do not accept returns. However, if there’s an issue with your order, please contact us and we’ll make it right.

4. What is the shelf life of your products?
Our products are made fresh and have a shelf life of about 12 months. Store in a cool, dry place away from direct sunlight.

5. Do your products help with dry or sensitive skin?
Absolutely. Magnolia Pine was created with nourishment in mind. Our body butters, scrubs, and creams are formulated to be gentle and hydrating, even for sensitive skin.

6. Can I send a Magnolia Pine box as a gift?
Yes! We offer beautifully packaged gift boxes with optional gift notes. You can ship directly to your recipient during checkout.

7. Where are you located?
We are proudly based in Mississippi and ship nationwide.

8. Do you offer wholesale or bulk orders?
Yes, please email us at support@magnoliapinebeauty.com or use the wholesale inquiry form on our website.

9. How do I become a brand ambassador or influencer for Magnolia Pine?
We love partnering with passionate content creators. Visit our Influencer Program page or email us to apply.

10. How can I contact customer service?
You can reach us at support@magnoliapinebeauty.com or use the Contact Us form on our site. We typically respond within 24–48 hours.